Who we are
Gul Dhaga is a textile studio based in Jaipur, Rajasthan, India. In this policy, “we”, “our”, and “us” refer to Gul Dhaga. “You” refers to a visitor, customer, or person who contacts us through this website.
Information we collect
- Order information — details needed to process and deliver an order, such as your name, contact details, address, and order history.
- Inquiry information — the details and files you choose to submit through our contact, trade, or customization forms.
- Technical information — standard device, browser, security, and usage data generated when you visit the website.
- Cart and session information — information needed to keep the shopping and customization experience working.
How we use information
- To respond to questions and custom or trade briefs.
- To process, fulfil, and support orders.
- To operate, secure, and improve the website.
- To meet legal, accounting, and fraud-prevention obligations.
- To send marketing only where you have chosen to receive it.
Service providers
We do not sell personal information. We may share only the information required with providers that help us host the website, process commerce, communicate with you, and deliver orders. Those providers handle data under their own terms and privacy policies.
Storage and retention
We retain information only for as long as it is needed for the purpose described above, or as required by applicable law. No internet service can promise absolute security, but we use reasonable measures to protect the information in our care.
Your choices
You can ask to access, correct, or delete personal information associated with you, subject to legal and operational requirements. You can also unsubscribe from marketing using the link in the message.
Policy updates
We may update this policy as the website and its services change. The latest version and revision date will always appear on this page.
Contact
For privacy questions, use the contact page or speak with Gul Dhaga on WhatsApp.