Frequently
asked.
Need a product-specific answer or want to discuss a brief? Talk to the studio.
The Work
What does Gul Dhaga make?+
Gul Dhaga creates block-printed and Suzani textiles for homes, brands, and individuals. The public collection includes home textiles, quilts, table linen, bedsheets, curtains, tote bags, and embroidered jackets.
Are the pieces handmade?+
Hand process is central to Gul Dhaga's block-print and Suzani work. The exact technique, material, and finish for a specific product or commission are confirmed in its product information or quote.
What dyes and fabrics do you use?+
Materials and colour processes can vary by product and brief. Check the product details or ask the studio before ordering if composition, wash care, colourfastness, or a particular dye process matters to your project.
Orders & Delivery
How long will my order take?+
Timing depends on availability, quantity, customization, sampling, and destination. The current estimate is shown at checkout for available products or confirmed in writing for custom and trade work.
Where do you ship?+
Available destinations, rates, duties, and delivery estimates are shown at checkout or confirmed in your quote. Contact the studio if your location is not listed.
How can I pay?+
The payment methods available to you are shown securely at checkout. Trade and custom payment terms are confirmed in the written quote.
Custom & Trade
Can I commission a custom piece?+
Yes. Gul Dhaga accepts custom orders for individuals as well as B2B briefs. Use the Digital Atelier to explore a motif, palette, and format, then send the result to the team for feasibility and pricing.
Can you develop a new motif or colourway?+
Share a reference, sketch, palette, intended use, dimensions, and quantity. The studio will review what can be developed and confirm the sampling, commercial, and production route before work begins.
Do you work with designers, hospitality teams, and retailers?+
Yes. Gul Dhaga works across B2B and B2C. Interior studios, brands, retailers, hospitality teams, and other trade partners can send a brief through the Trade page.
Care & Returns
How should I care for my textile?+
Follow the care instructions supplied with the specific piece. When in doubt, use cold water, a mild detergent, gentle handling, and shade drying, and ask the studio before treating stains or using a machine.
Can I return an order?+
Eligibility depends on the product and whether it was made or altered for you. The applicable terms are shown before payment or included in the custom quote. Contact Gul Dhaga with your order details before sending anything back.
What if my parcel arrives damaged?+
Contact the studio promptly with your order number and clear photographs of the parcel and item. Keep the packaging while the team reviews the next step with you.
Still have a question?
Send the product, room, quantity, or idea you have in mind.